What is Families First?

‘Families First’ is a Welsh Government-funded programme which has been
developed to play a key role, alongside mainstream services and other grant funded initiatives, such as Flying Start and Communities First, in addressing child poverty.

Families First will contribute to all three strategic objectives set out in the Welsh Government’s Child Poverty Strategy and latterly the Tackling Poverty Action Plan by reducing the number of workless families through improving skills and removing barriers to employment; reducing inequalities that exist in education, health and economic outcomes for children; and by improving those services for those living in poverty.

Cardiff Families First programme is for families that need some extra help or support as long as they live in Cardiff and have a child under the age of 18 (or 25 if the young person has additional needs) and/or they are expecting a baby.Familes First

The focus of the programme is on early intervention and prevention. It aims to provide families with the right help at the right time to prevent situations getting worse.  In particular, it aims to provide support for families that are on low income or are vulnerable in some other way.

2018: Families First services are changing

The aim is to develop clearer arrangements for families to access information and advice about services, supported by a streamlined service offer.

We have developed the Families First Freephone to provide a new point of information and advice for families and professionals throughout the transition – Support4Families Tel:0808 800 0038

Click here for new service arrangements mobilising from April 2018.

Annual reports


The Cardiff Family Information Service also provides free advice and information on children’s leisure activities and childcare options in Cardiff. Click here for more details.